Environmental Review Toolkit
Accelerating Project Delivery

Collaborative Problem Solving: Better and Streamlined Outcomes for All

Guidance on Managing Conflict and Resolving Disputes between State and Federal Agencies During the Transportation Project Development and Environmental Review Process

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APPENDIX J
Bibliography of Conflict Management and Dispute Resolution Literature

Following is a selected list of key books on various aspects of conflict management and dispute.

Meeting Facilitation

Doyle, Michael and Straus, David (1984). How to Make Meetings Work. New York, NY: Jove Books.

Communication and Negotiation

Fisher, Roger and Ury, William (1985). Getting to Yes: Negotiating Agreement Without Giving In. New York, NY: Penguin Books.

Lewicki, Roy. J.; Saunders, David M.; and Minton, John W. (1999). Negotiation. Boston, MA: Irwin/McGraw-Hill.

Ury, William (1993). Getting Past No. New York, NY: Bantam Books

Collaborative Problem Solving and Consensus-Building

Gray, Barbara (1989). Collaborating: Finding Common Ground for Multiparty Problems. San Francisco, CA: Jossey-Bass Publishers.

Policy Consensus Initiative (1999). A Practical Guide to Consensus. Bismark, ND: Policy Consensus Initiative.

Susskind, L., and Cruikshank, Jeffrey (1987). Breaking the Impasse. Consensual Approaches to Resolving Public Disputes. New York, NY: Basic Books.

Susskind, L.; McKearnan, Sarah; and Thomas-Larmer, Jennifer (1999). The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement. Thousand Oaks, CA: Sage Publications.

Mediation and Dispute Resolution

Moore, Christopher W. (1986). The Mediation Process. Practical Strategies for Resolving Conflict. San Francisco, CA: Jossey?Bass Publishers.

Nagel, Stuart S. and Mills, Miriam K. (eds) (1991). Systematic Analysis in Dispute Resolution. New York: Quorum Books.

Ury, William L.; Brett, Jeanne M.; and Goldberg, Stephen B. (1993). Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. Cambridge, MA: Program on Negotiation at Harvard Law School.

Environmental Conflict Resolution

Bingham, Gail (1986). Resolving Environmental Disputes: A Decade of Experience. Washington, DC: The Conservation Foundation.

Rubino, Richard G. (1990). Mediation and Negotiation for Planning, Land Use Management, and Environmental Protection: An Annotated Bibliography of Materials. 1980-1989. Chicago, IL: Council of Planning Librarians.

Susskind, Lawrence; Bacow, Lawrence; and Wheeler, Michael (eds) (1983). Resolving Environmental Regulatory Disputes. Cambridge, MA: Schenkman, Publishing Co.

Managing Scientific and Technical Data in Collaborative Processes

Adler, Peter; Barrett, Robert; Bean, Martha; Birkhoff, Juliana; Ozawa, Connie; Rudi, Emily (2000). Managing Scientific and Technical Information in Environmental Cases: Principles and Practices for Mediators and Facilitators. Washington, DC: RESOLVE, Inc, U.S. Institute for Environmental Conflict Resolution, Western Justice Center Foundation.

Rovers, Frank A. (2000). The Use of Technical Experts and High Tech Tools in Alternative Dispute Resolution. (The Technical Experts Perspective). Waterloo, Ontario Canada. Conestoga-Rovers & Associates.

Titerle, Jim, and Hughes, Nicholas R. (2000). What we learned in Atlanta: The Use of Experts and High Tech Tools in Mediations. Vancouver, British Columbia: McCarthy Tetrault.

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